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Donor FAQs
Donor FAQs
Thank you for donating! Find answers to FAQs here.
30 articles in this collection
Written by
Richie Kendall
and
Brittany Gray
Does joining Goodworld cost anything?
Goodworld makes the giving process easy.
Written by
Richie Kendall
Updated over a week ago
Multiple payment methods
Can I use multiple cards for Round Up donations?
Written by
Brittany Gray
Updated over a week ago
Can I pay the processing fees so that nonprofits get my entire donation?
Goodworld is committed to transparency to reduce fees.
Written by
Richie Kendall
Updated over a week ago
Can I use my bank account?
Goodworld makes the giving process easy.
Written by
Richie Kendall
Updated over a week ago
Canceling account from App
How do I cancel my account from the App?
Written by
Brittany Gray
Updated over a week ago
Can I make a recurring contribution?
Learn more about donation features.
Written by
Richie Kendall
Updated over a week ago
Business donations
Can I sign up to be a Cheerful donor as a Business or do I need to be an individual?
Written by
Brittany Gray
Updated over a week ago
Why are there processing costs?
Goodworld is committed to transparency to reduce fees.
Written by
Richie Kendall
Updated over a week ago
Where do I find my donation receipt?
Goodworld is committed to transparency with your donations.
Written by
Richie Kendall
Updated over a week ago
In-kind donations
Can I make an in-kind donation to a nonprofit, such as donating various consumer goods?
Written by
Brittany Gray
Updated over a week ago
What are the fees when donating to nonprofits on Goodworld?
Goodworld is committed to transparency to reduce fees.
Written by
Richie Kendall
Updated over a week ago
Honorary donations
How do I make a donation “in honor of”?
Written by
Brittany Gray
Updated over a week ago
How often are donations distributed to nonprofits?
Goodworld is committed to transparency with your donations.
Written by
Richie Kendall
Updated over a week ago
Payment issues
I signed up to donate but my withdrawals have stopped. What happened?
Written by
Brittany Gray
Updated over a week ago
Donation summaries
Can I see how much I’ve donated last month or last year?
Written by
Brittany Gray
Updated over a week ago
Credit card fees
If spare change donations come from my credit card purchases, will there be a 2.2% +.30 cents fee on each transaction?
Written by
Brittany Gray
Updated over a week ago
Pausing donations
Can I pause or stop my monthly donations if I need?
Written by
Brittany Gray
Updated over a week ago
Yearly tax receipts
Do donors receive an end-of-year tax record?
Written by
Brittany Gray
Updated over a week ago
Donation dedications
Can I dedicate my donations in honor/tribute/memoriam of someone?
Written by
Brittany Gray
Updated over a week ago
Donation errors
I accidentally donated the wrong amount. What should I do?
Written by
Brittany Gray
Updated over a week ago
Monthly donation limits
How do I set a monthly limit when I connect my credit card to Roundup?
Written by
Brittany Gray
Updated over a week ago
Foreign accounts
My bank is located outside the US. Can I use Cheerful?
Written by
Brittany Gray
Updated over a week ago
Cancelling account
How do I cancel my account?
Written by
Brittany Gray
Updated over a week ago
Giving statements
How can I view my personal giving statement?
Written by
Brittany Gray
Updated over a week ago
Tax deductions
What portion of a donation made on Cheerful is tax deductible?
Written by
Brittany Gray
Updated over a week ago
Processing Fees
What are Goodworld’s fees?
Written by
Brittany Gray
Updated over a week ago
Donation Tracking
How do I track how much is donated?
Written by
Brittany Gray
Updated over a week ago
Donation Limits
How do I make sure I don’t send too much money per month?
Written by
Brittany Gray
Updated over a week ago
Account Types
What types of accounts does Cheerful support?
Written by
Brittany Gray
Updated over a week ago
Online transactions
Does Cheerful round up online transactions?
Written by
Brittany Gray
Updated over a week ago