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Email Template Merge Tags

Complete list of available merge fields

Written by Richie Kendall

Common Merge Tags (available in all templates)

  • {{legal_name}} - Platform legal name

  • {{platform_name}} / {{alias}} - Platform name/alias

  • {{support_email}} - Support email address

  • {{platform_logo}} - Platform logo URL

  • {{platform_ein}} - Platform EIN (tax ID)

  • {{platform_email}} - Platform email

  • {{platform_full_address}} - Platform full address

  • {{auth_code}} - Authentication code for links

  • {{year}} - Current year

  • {{send_date}} - Email send date

  • {{privacy}} - Privacy policy URL

  • {{terms}} - Terms of service URL

  • {{platform_link}} - Platform URL


Acknowledgement (Donation Receipt)

Designations (repeat for each designation):

  • {{designation_name}} - Organization/fund name

  • {{designation_ein}} - Organization EIN

  • {{designation_amount}} - Donation amount to designation

  • {{designation_net_amount}} - Net amount to designation

  • {{designation_original_donation_amount}} - Original donation amount

  • {{designation_comment}} - Donor note/comment

On Behalf of Organization (conditional):

  • {{organization_name}} - Organization name

Dedication (conditional):

  • {{recipient_first_name}} - Recipient's first name

  • {{recipient_last_name}} - Recipient's last name

  • {{dedicatee_first_name}} - Dedicatee's first name

  • {{dedicatee_last_name}} - Dedicatee's last name

  • {{from}} - Sender name

  • {{message}} - Dedication message

  • {{image}} - Dedication image

  • {{date}} - Dedication date

Payment Method (conditional sections):

  • {{#only_payment_method_online_section}} - Include only for online payments (card, ACH, PayPal)

  • {{#only_payment_method_offline_section}} - Include only for offline payments (cash, check, bill me)

Rewards (repeat for each reward):

  • {{reward_name}} - Reward name

Items & Levels (conditional):

  • {{#selected_impact_items_container}} - Container for items/levels

  • {{item_level_title}} - Item/level title

  • {{item_level_description}} - Item/level description

  • {{item_level_amount}} - Item/level amount

  • {{item_level_image}} - Item/level image

  • {{item_level_quantity}} - Item/level quantity

Donor Information:

  • {{first_name}} - Donor first name

  • {{middle_name}} - Donor middle name

  • {{last_name}} - Donor last name

  • {{email}} - Donor email

  • {{user_address}} - Donor address

  • {{user_city}} - Donor city

  • {{user_state}} - Donor state

  • {{user_zip_code}} - Donor zip code

  • {{user_phone_number}} - Donor phone number

Company:

  • {{company_name}} - Company name

Transaction Details:

  • {{designation}} - Designation name

  • {{amount}} - Donation amount

  • {{amount_with_tip}} - Amount including tip

  • {{original_donation_amount}} - Original donation amount

  • {{full_original_donation_amount}} - Full original donation amount

  • {{full_amount}} - Full amount

  • {{tip_amount}} - Tip amount

  • {{tax_deductible_amount}} - Tax deductible amount

  • {{frequency}} - Donation frequency (one-time, monthly, etc.)

  • {{type}} - Transaction type

  • {{completed_at}} - Completion timestamp

  • {{completed_at_date}} - Completion date

  • {{completed_at_time}} - Completion time

  • {{account}} - Payment account

  • {{payment_method}} - Payment method

  • {{campaign_name}} - Campaign name


Payroll Acknowledgement (Payroll Donation Receipt)

  • Same as acknowledgement plus:

  • {{pledge_per_period}} - Pledge amount per pay period

  • {{pay_period}} - Pay period number


Recurring Gift Notification (Monthly Recurring Notification)

  • Donor information (same as above)

  • {{total}} - Total amount

  • {{netamount}} - Net amount

  • {{fees}} - Fees

  • {{tax_deductible_amount}} - Tax deductible amount

  • {{transaction_history}} - Transaction history


Combined Statement (Events only)

Statement Items (repeat for each item):

  • {{item_name}} - Item name

  • {{item_quantity}} - Item quantity

  • {{item_meta}} - Item details

  • {{item_deductible_amount}} - Item deductible amount

  • {{item_subtotal}} - Item subtotal

  • Donor information

  • Event information (see event tags below)

  • {{fees}} - Fees

  • {{fees_subtotal}} - Fees subtotal

  • {{fees_deductible_amount}} - Fees deductible amount

  • {{total_amount}} - Total amount

  • {{tax_deductible_total}} - Tax deductible total

  • {{deductible_amount}} - Deductible amount


Purchase Receipt (Events Payment Receipt)

Team (conditional):

  • {{team_title}} - Team title

  • {{team_name}} - Team name

  • {{team_link}} - Team link

Tickets (repeat for each ticket):

  • {{ticket_name}} - Ticket name

  • {{ticket_description}} - Ticket description

  • {{ticket_amount}} - Ticket amount

  • {{ticket_quantity}} - Ticket quantity

  • {{ticket_seats}} - Ticket seats

  • Donor information

  • {{amount}} - Amount

  • {{netamount}} - Net amount

  • {{fees}} - Fees

  • {{tax_deductible_amount}} - Tax deductible amount

  • Event information (see below)

  • {{campaign_name}} - Campaign name


Attendee Ticket Confirmation (Events)

  • Team information (conditional)

  • Event information (see below)

  • Registrant information (same as user info)

  • {{registration_number}} - Registration number

  • {{table_number}} - Table number


Ticket Purchase Notification (Events)

  • Tickets information

  • Donor information

  • Transaction details (amount, netamount, fees, tax_deductible_amount, completed_at)

  • Event information

  • {{add_attendee_info_url}}?{{auth_code}} - Add attendee info link with auth code


groupParticipantConfirmation (Group participant confirmation)

  • Participant information (same as user info)

  • Opportunity information (see below)

  • Shift information (see below)

  • {{group_name}} - Group name

  • {{group_size}} - Group size

  • {{add_single_attendee_info_url}}?{{auth_code}} - Add single attendee info link


groupSignUpConfirmation (Group sign-up confirmation)

Group Shifts (repeat for each shift):

  • Shift information (see below)

  • {{shift_quantity}} - Shift quantity

  • Group lead information

  • Opportunity information

  • {{group_name}} - Group name

  • {{group_size}} - Group size

  • {{manage_group_registration_url}}?{{auth_code}} - Manage group registration link


eventregistration (Event registration)

  • User information

  • {{registration_number}} - Registration number

  • {{table_number}} - Table number

  • Event information (see below)


reset (Password reset)

  • {{first_name}} - First name

  • {{middle_name}} - Middle name

  • {{last_name}} - Last name

  • {{reset_url}} - Password reset URL


welcome (Welcome email)

  • {{first_name}} - First name

  • {{middle_name}} - Middle name

  • {{last_name}} - Last name

  • {{designation}} - Designation

  • {{campaign_name}} - Campaign name


reminder / latereminder (Reminder emails)

  • {{first_name}} - First name

  • {{middle_name}} - Middle name

  • {{last_name}} - Last name


ecard (E-card)

  • Items & Levels information

  • {{from}} - Sender name

  • Gifter information (same as user info)

  • Recipient information (first_name, last_name)

  • Dedicatee information (first_name, last_name)

  • {{message}} - Message

  • {{image}} - Image

  • {{date}} - Date

  • {{amount}} - Amount

  • {{unit_amount}} - Unit amount

  • {{designation}} - Designation

  • {{title}} - Title

  • {{statement}} - Statement

  • {{campaign_name}} - Campaign name


sparechangenotification (Spare change notification)

  • {{first_name}} - First name

  • {{last_name}} - Last name


paymentmethodwillexpire (Payment method expiration)

  • User information

  • {{account}} - Payment account

  • {{days}} - Days until expiration


auctionitembidoutbid (Auction bid outbid notification)

  • User information

  • {{current_bid}} - Current bid amount

  • {{higher_bid}} - Higher bid amount

  • {{event_name}} - Event name

  • {{item_name}} - Item name

  • {{auction_end_date}} - Auction end date

  • {{auction_end_time}} - Auction end time

  • {{auction_start_date}} - Auction start date

  • {{auction_start_time}} - Auction start time


registration (Registration)

  • User information

  • {{designation_name}} - Designation name


volunteeringSignUp (Volunteering sign-up)

Registrations/Shifts (repeat for each):

  • Shift information (see below)

  • Opportunity information (see below)

  • User information

  • {{organization_name}} - Organization name


rewardEarned (Reward earned)

  • {{reward_name}} - Reward name


giveCard (GiveCard)

  • {{givecard_image}} - GiveCard image

  • {{givecard_message}} - GiveCard message

  • {{givecard_amount}} - GiveCard amount

  • {{givecard_label}} - GiveCard label (singular)

  • {{givecard_label_plural}} - GiveCard label (plural)

  • {{number_of_givecards}} - Number of GiveCards

  • {{number_of_recipients}} - Number of recipients

  • {{recipient_first_name}} - Recipient first name

  • {{date}} - Send date

  • {{from}} - From

  • {{campaign_name}} - Campaign name


giveCardReceipt (GiveCard receipt)

  • User information

  • GiveCard information (same as giveCard)

  • Transaction details (completed_at, designation, netamount, fees, tip_label, tip_amount, amount, tax_deductible_amount)

  • {{fund_label}} - Fund label

  • {{campaign_name}} - Campaign name


giveCardRedemption (GiveCard redemption)

  • GiveCard information (same as giveCard)

  • {{campaign_name}} - Campaign name

  • {{designation}} - Designation


verificationCode (Verification code)

  • User information

  • {{verification_code}} - Verification code


campaignnotification (Campaign notification)

  • {{campaign_name}} - Campaign name

  • {{campaign_link}} - Campaign link

  • {{campaign_pages_root_link}} - Campaign pages root link

  • {{organizer_name}} - Organizer name


teamCreatedNotification (Team created notification)

  • Team information (team_title, team_name, team_link)

  • Organizer information (organizer_first_name, organizer_last_name, organizer_full_name, organizer_email)

  • {{campaign_name}} - Campaign name


fundraiserCreatedNotification (Fundraiser created notification)

  • Fundraiser information (fundraiser_title, fundraiser_link)

  • Organizer information

  • {{campaign_name}} - Campaign name


custom (Custom email)

Registrations/Shifts (repeat for each):

  • Shift information (see below)

  • {{fund_label}} - Fund label

  • {{campaign_label}} - Campaign label

  • Recipient information (same as user info)

  • {{campaign_name}} - Campaign name

  • {{campaign_image}} - Campaign image

  • Company information


invite (Invite)

  • {{designation_name}} - Designation name

  • {{designation_type}} - Designation type

  • {{first_name}} - First name

  • {{middle_name}} - Middle name

  • {{last_name}} - Last name

  • {{email}} - Email


newTeamMemberNotification (New team member notification)

New Team Member:

  • {{first_name}} - Member first name

  • {{middle_name}} - Member middle name

  • {{last_name}} - Member last name

  • {{full_name}} - Member full name

  • {{email}} - Member email

  • Organizer information

  • Team information

  • Campaign information (campaign_name, campaign_image, campaign_link, campaign_pages_root_link)


addAttendeeInfo (Add attendee info)

  • Tickets information

  • Donor information

  • Transaction details (completed_at, amount, netamount, fees)

  • Event information

  • {{attendee_label}} - Attendee label

  • {{add_attendee_info_url}}?{{auth_code}} - Add attendee info link


opportunitySelfCheckIn (Opportunity self check-in)

  • Volunteer information (same as user info)

  • Shift information (see below)

  • Opportunity information (see below)

  • {{check_in_link}} - Check-in link

  • {{relative_time}} - Relative time (e.g., "in 2 hours")

  • {{relative_timeframe}} - Relative timeframe (e.g., "2 hours")


addSingleAttendeeInfo (Add single attendee info)

  • Tickets information

  • Attendee information (same as user info)

  • Transaction details

  • Event information

  • {{attendee_label}} - Attendee label

  • {{table_number}} - Table number

  • {{add_single_attendee_info_url}}?{{auth_code}} - Add single attendee info link


auctioninvoice (Auction invoice)

Auction Items (repeat for each):

  • {{item_name}} - Item name

  • {{item_amount}} - Item amount

  • {{item_market_value}} - Item market value

Sales Tax (conditional):

  • {{sales_tax_amount}} - Sales tax amount

  • {{sales_tax_percentage}} - Sales tax percentage

  • {{amount_with_tax}} - Amount with tax

  • Event information

  • User information

  • {{amount}} - Total amount

  • {{netamount}} - Net amount

  • {{fees}} - Fees

  • {{checkout_url}} - Checkout URL


billmeinvoice (Bill me invoice)

  • User information

    Invoice Items (repeat for each):

  • {{item_name}} - Invoice item name

  • {{item_description}} - Invoice item description

  • {{item_amount}} - Invoice item amount

Invoice Details:

  • {{invoice_id}} - Invoice ID

  • {{invoice_issue_date}} - Invoice issue date

  • {{invoice_due_date}} - Invoice due date

  • {{invoice_url}} - Invoice URL

  • {{invoice_amount}} - Invoice amount

  • {{invoice_due_amount}} - Invoice amount due


auctioncheckout (Auction checkout)

  • Auction items information

  • Sales tax information (conditional)

  • Event information

  • User information

  • {{amount}} - Total amount

  • {{netamount}} - Net amount

  • {{fees}} - Fees


noPledgeAcknowledgement (No pledge acknowledgement)

  • Contact information (same as user info)

  • Company information


giftnotification (Gift notification)

  • Same as acknowledgement plus:

  • {{pay_period}} - Pay period


Shared Tag Groups

Event Information

  • {{event_name}} - Event name

  • {{date}} - Event date

  • {{time}} - Event start & end time

  • {{event_start_date}} - Event start date

  • {{event_start_time}} - Event start time

  • {{event_end_date}} - Event end date

  • {{event_end_time}} - Event end time

  • {{event_datetime}} - Event complete date-time

  • {{location}} - Event location

  • {{venue}} - Event venue name

  • {{address}} - Event address

  • {{city}} - Event city

  • {{state}} - Event state

  • {{zip_code}} - Event zip code

  • {{image}} - Event main image URL

  • {{event_link}} - Event link

  • {{event_url}} - Event URL

  • {{event_google_calendar_link}} - Google calendar link

  • {{event_outlook_calendar_link}} - Outlook calendar link

  • {{event_office365_calendar_link}} - Office365 calendar link

  • {{event_yahoo_calendar_link}} - Yahoo calendar link

  • {{event_aol_calendar_link}} - AOL calendar link

  • {{event_calendar_link}} - iCal download link

Shift Information

  • {{shift_name}} - Shift name

  • {{shift_description}} - Shift description

  • {{shift_start_date}} - Shift start date

  • {{shift_start_time}} - Shift start time

  • {{shift_end_date}} - Shift end date

  • {{shift_end_time}} - Shift end time

  • {{shift_datetime}} - Shift complete date-time

  • {{shift_location}} - Shift location

  • {{shift_venue}} - Shift venue name

  • {{shift_address}} - Shift address

  • {{shift_city}} - Shift city

  • {{shift_state}} - Shift state

  • {{shift_zip_code}} - Shift zip code

Opportunity Information

  • {{opportunity_name}} - Opportunity name

  • {{opportunity_image}} - Opportunity image

  • {{opportunity_link}} - Opportunity link

  • {{opportunity_pages_root_link}} - Opportunity pages root link

Organizer Information

  • {{organizer_first_name}} - Organizer first name

  • {{organizer_last_name}} - Organizer last name

  • {{organizer_full_name}} - Organizer full name

  • {{organizer_email}} - Organizer email

Team Information

  • {{team_title}} - Team title

  • {{team_name}} - Team name

  • {{team_link}} - Team link

Fundraiser Information

  • {{fundraiser_title}} - Fundraiser title

  • {{fundraiser_link}} - Fundraiser link

Campaign Information

  • {{campaign_name}} - Campaign name

  • {{campaign_image}} - Campaign image

  • {{campaign_link}} - Campaign link

  • {{campaign_pages_root_link}} - Campaign pages root link


Dynamic Merge Tags

  • {{transaction_custom_field:FIELD_NAME}} - Transaction custom field (dynamic based on organization's custom fields)

  • {{user_custom_field:FIELD_NAME}} - User custom field (dynamic based on organization's custom fields)

  • {{contact_group_tag:GROUP_VALUE}} - Contact group tag (dynamic based on organization's contact groups)

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