Skip to main content
All CollectionsNonprofit Help Center
Goodworld to Klaviyo Integration Documentation
Goodworld to Klaviyo Integration Documentation

This documentation outlines the one-way integration from Goodworld to Klaviyo, a customer data and marketing automation platform.

Richie Kendall avatar
Written by Richie Kendall
Updated this week

Overview

This integration enables organizations to leverage their Goodworld donation data within Klaviyo to enhance their marketing communications and donor engagement strategies.

Integration Benefits

  • Enhanced Donor Profiles: Enrich Klaviyo customer profiles with donation data from Goodworld

  • Donation-Triggered Automations: Create email flows based on donation activities and patterns

  • Advanced Donor Segmentation: Develop targeted segments using donation history, frequency, and amount

  • Data-Driven Engagement: Tailor communications based on actual giving behavior

  • Streamlined Campaign Reporting: Analyze marketing performance in relation to donation metrics

Data Flow Architecture

The integration pushes data from Goodworld to Klaviyo in a one-way data flow:

  1. Goodworld tracks donation events, donor information, and campaign participation

  2. This data is sent to Klaviyo via API calls or webhooks

  3. Klaviyo stores and utilizes this data for marketing automation and analysis

Fields available

Donor data

  • Email address (used as the primary identifier)

  • First name

  • Last name

  • Donor ID (likely mapped to Klaviyo's external_id)

  • Contact information

Donation Data

  • Donation amount

  • Donation date/timestamp

  • Donation frequency (one-time vs. recurring)

  • Campaign name/ID the donation was made to

  • Donation completion status

Event Data

  • Completed donations

  • Recurring donation setups

  • Campaign goal achievements

  • Donation form abandonment (if tracked)

Campaign Information

  • Campaign name

  • Campaign details

  • Campaign goals/targets

  • Campaign performance metrics

The above information is sent to Klaviyo when a donation is completed, allowing Klaviyo to:

  • Create or update donor profiles

  • Track donation events

  • Associate donations with specific campaigns

  • Enable segmentation based on donation behavior

  • Trigger automated marketing flows based on donation activities

Implementation Guide

Step 1: Authentication Setup

  1. Generate a Klaviyo Site ID and Private Key in the Klaviyo admin panel

  2. Enter them in the Goodworld Klaviyo integration settings

Step 2: Klaviyo Preparation

Set up Klaviyo to utilize the incoming Goodworld data:

  1. Create custom properties to store donation-specific data

  2. Configure event triggers for automation workflows

  3. Build donor segments based on donation behaviors

  4. Set up list management rules for donor categorization

Testing Protocol

  1. Event Verification: Confirm donation events from Goodworld appear in Klaviyo

  2. Profile Validation: Verify donor profiles in Klaviyo contain accurate Goodworld data

  3. Segment Population: Check that donor segments populate correctly based on incoming data

  4. Trigger Testing: Validate that Klaviyo flows trigger appropriately on Goodworld events

Data Flow Architecture

The integration pushes data from GoodWorld to Klaviyo in a one-way data flow:

  1. When a donation is completed in GoodWorld, data is sent to Klaviyo via API calls

  2. At the time of donation completion, GoodWorld simultaneously sends both the donation event data and donor profile information to Klaviyo

  3. No premature profile identification occurs - donors are only identified to Klaviyo when they complete a donation

  4. Data is sent in Klaviyo's native format without requiring additional mapping configuration

Maintenance Considerations

  • Regularly validate data transmission success rates

  • Set up alerts for integration failures

  • Schedule quarterly review of data mapping configuration

Potential Marketing Applications

  • Thank-you email series for first-time donors

  • Impact update campaigns showing how donations are being used

  • Special communication paths for recurring donors

  • Re-engagement campaigns for lapsed donors

  • Donation anniversary acknowledgments

Did this answer your question?