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Bill Me

Allow donors to complete their contribution later by requesting an invoice.

Written by Raagini Sarkar
Updated today

Bill Me gives donors the flexibility to commit to a donation, sponsorship, or purchase now, and pay at a later time. This is especially useful for organizations managing corporate gifts, sponsorships, or donors who prefer offline or delayed payment methods.

Bill Me can be enabled for both campaigns and events, and fully customized to match your organization’s language and billing process.

Where to Find Bill Me

To enable Bill Me:

Click into Event or Campaign → Features → Cash, Check or Bill Me

  • Toggle Cash, Check or Bill Me ON (it is possible to toggle on and configure Cash, Check and Bill me separately)

  • Click into the module to configure settings

How Bill Me Works

Once enabled:

  • Donors will see Bill Me as a payment option during checkout

  • Selecting this option allows them to:

    • Submit their commitment

    • Receive an invoice based on your configuration

  • No immediate payment is required at checkout

From there, your team can track and manage outstanding invoices and follow up as needed.

Customizing the Bill Me Experience

Within the Bill Me module, you can tailor the donor experience:

Label Customization

Control how the option appears to donors:

  • Label (e.g., “Bill Me”, “Invoice Me”)

  • Description (e.g., “Send me an invoice”)

This ensures the language aligns with your audience and use case.

Instructions

Provide internal or donor-facing guidance for how billing should be handled.

Use this space to:

  • Add payment timelines

  • Include mailing or ACH instructions

  • Set expectations for invoice delivery

Custom Elements

Collect additional information from donors at checkout.

Examples:

  • Company name (for sponsorships)

  • Billing contact details

  • Purchase order numbers

This ensures your team has everything needed to successfully invoice and reconcile payments.

Payment Processing Fees

Customize how the processing fee option is presented when the invoice is paid.

  • Edit the checkbox label (e.g., “Cover processing fees”)

  • Applies when the donor completes payment later

Donor Experience

When a donor selects Bill Me:

  1. They complete checkout without entering payment details

  2. They receive confirmation of their commitment

  3. They are invoiced according to your organization’s process

  4. They return later to complete payment (if applicable online)

Why Use Bill Me?

Bill Me is especially helpful for:

  • Corporate sponsorships

  • Workplace giving or pledged donations

  • Donors requiring internal approval or reimbursement

  • Organizations managing offline or invoice-based payments

It allows you to capture intent immediately while maintaining flexibility in how and when funds are collected.

Important Notes

  • Bill Me does not process payment at checkout

  • Payments must be collected later (online or offline, depending on your setup)

  • Be sure to clearly communicate billing expectations in the Instructions section

  • Custom fields can help streamline follow-up and reconciliation


If you have questions about Bill Me, schedule a support call with our success team.

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