Goodworld’s Registrant Management feature provides organizations with a structured and efficient way to collect, manage, and update attendee information for events and campaigns. By centralizing registrant data and offering flexible access options for both purchasers and attendees, organizations can ensure a seamless check-in experience while maintaining data accuracy and security.

Goodworld enables organizations to collect essential registrant details at multiple stages:

• At Purchase – Collect attendee names, emails, and other details upfront when tickets are bought.

• Post-Purchase – If attendee details are missing, request them from the purchaser via automated emails or provide a self-service link for attendees to update their own information.

• On-Site Check-In – Staff can enter missing data at check-in to ensure a complete and accurate attendee list.

• Purchasers who did not enter full attendee details during checkout receive an email requesting the missing information.

• Event staff can manually add or update missing attendee details at check-in.

• Self-service links allow attendees to fill in their own information before the event.

• Purchasers can edit details for all tickets they bought, ensuring accurate attendee records before the event.

• Attendees can receive their own access links to manage their personal information without requiring the purchaser’s intervention.

• Email addresses act as unique identifiers and cannot be changed. If a change is necessary, staff can use the “Replace Registrant” function to create a new profile.

Goodworld’s check-in functionality allows event staff to verify attendee information and update records instantly:

• Search & Check-In – Staff can find attendees by name or registration number and check them in with a single click.

• Table Assignments – Assign or modify table numbers directly within the system.

• Multi-Station Syncing – Changes made at one check-in station update in real time across all check-in locations.

Event staff and purchasers have multiple ways to manage and modify registrant details:

• Replace Registrants – If an attendee cannot attend, staff can assign their ticket to another person.

• Modify Information – Names, phone numbers, and table assignments can be updated by authorized users.

• Add Payment Methods – Attendees can store payment details for on-site purchases or donations.

• Export Registrant Data – Organizations can generate reports for internal tracking or compliance needs.

To streamline event preparation, Goodworld offers multiple communication tools:

• Purchaser Emails – Send automated emails requesting missing attendee information.

• Registrant Access Links – Provide attendees with direct access to manage their details.

• Text Notifications – Send event reminders or updates via SMS.

For a faster and more efficient entry process, attendees can check in using QR codes:

• QR codes are sent via confirmation emails.

• Staff can scan QR codes for instant check-in.

• Eliminates the need for manual name searches, reducing check-in times.

Efficiency

• Automates missing data collection through email and self-service links.

• Streamlines check-in with real-time updates and QR code functionality.

• Reduces administrative overhead with centralized registrant management.

Flexibility

• Supports both pre-purchase and post-purchase data collection.

• Allows attendees and purchasers to update details independently.

• Enables last-minute changes, such as replacing registrants or modifying seating assignments.

Accuracy

• Ensures up-to-date registrant information with dynamic data management.

• Prevents duplicate or incorrect records with email-based unique identifiers.

• Provides real-time visibility into attendee check-in status.

Enhanced User Experience

• Gives attendees and purchasers self-service options for managing their information.

• Reduces wait times at check-in with search and QR code features.

• Ensures smooth event operations by maintaining structured, accessible registrant data.

Goodworld’s Registrant Data Management feature empowers organizations to optimize event planning and execution by ensuring that every registrant has a seamless and well-organized experience from ticket purchase to event check-in.

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