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Volunteering

Comprehensive solutions for managing volunteer engagement and opportunity promotion

Raagini Sarkar avatar
Written by Raagini Sarkar
Updated over 2 weeks ago

Goodworld’s social impact platform provides a comprehensive solution for managing volunteer engagement and opportunity promotion. This module allows organizations to create, manage, and track volunteer opportunities, ensuring seamless participation and streamlined administrative functions.

Key Features

1. Opportunity Hubs & Customization

  • Organizations can set up public or private opportunity hubs for community-wide access or internal company engagement.

  • Custom URL segmentation ensures that companies have dedicated portals for their employees to engage with volunteer opportunities without exposure to unrelated campaigns.

  • Opportunities can be filtered by location, skills, type, and distance, providing a tailored experience for volunteers.

2. Volunteer Sign-Up & Participation

  • Volunteers can browse opportunities and sign up for shifts with minimal friction.

  • The system supports both logged-in users and guest sign-ups, requiring only an email address for participation.

  • A “I’m Interested” feature allows potential volunteers to receive reminders and updates without committing immediately.

3. Event Integration & Check-In Mechanism

  • Volunteer opportunities can integrate with event campaigns, replacing third-party tools like Eventbrite.

  • QR code check-in and SMS reminders make participation seamless and enhance engagement.

  • The check-in system can be mirrored from FormAssembly to allow easy tracking without additional sign-ups.

4. Automated Communications & Reminders

  • Organizations can customize reminders to be sent a week before, three days before, or on the day of the event.

  • Automated post-event thank-you messages and surveys help gather feedback and foster ongoing engagement.

  • The communications infrastructure is fully integrated with the existing Goodworld email system, ensuring familiarity and ease of use.

5. Waivers & Agreements

  • The system supports electronic waiver agreements, allowing users to agree via checkboxes or electronic signatures.

  • Organizations can also upload PDFs for more formal waiver requirements.

6. Logging & Tracking Volunteer Hours

  • Hours can be automatically logged upon event check-in, reducing the burden on volunteers.

  • A centralized volunteer hour portal allows users to log hours across multiple opportunities efficiently.

  • Company admins can log and manage hours for their teams to ensure accurate participation tracking.

7. Company-Specific Volunteer Campaigns

  • Organizations can create customized volunteer campaigns separate from workplace giving initiatives.

  • Companies engaging in CSR programs without a workplace giving component can ensure employees only see relevant opportunities.

  • Features can be modularized, allowing organizations to turn off workplace giving visibility for specific audiences.

Workplace Giving Use Case

By leveraging Goodworld's volunteering module, organizations can easily manage volunteer opportunities for different audiences with organization-wide branding and custom volunteer hubs for public and private access:

  1. Enable flexible sign-up options for volunteers:

    • Allow logged-in and guest users to register on one platform.

    • Promote engagement with an "I'm interested" option for tentative volunteers.

    • Maintain a seamless sign-up process with minimal friction.

  2. Manage attendance tracking for volunteer events:

    • Integrate volunteer opportunities with event campaigns.

    • Utilize QR codes for check-ins and automated SMS and emails for reminders.

  3. Engage volunteers before and after events:

    • Send customized reminders at predefined intervals.

    • Automate post-event thank you messages and surveys.

  4. Manage legal requirements:

    • Support electronic checkboxes or digital signatures for agreements or waivers.

    • Upload PDFs.

  5. Track volunteer contributions:

    • Auto-log hours upon check-in to reduce manual input.

    • Centralize volunteer hour tracking across multiple opportunities.

    • Maintain administrative oversight for company-wide participation.

  6. Tailored volunteer campaigns for CSR goals:

    • Create dedicated volunteering campaigns with custom visibility settings to align with company needs.

    • Maintain an employee-focused volunteer experience.

Key Benefits

Flexibility

  • Customize opportunity hubs while maintaining branding consistency

  • Adapt to specific volunteer group needs

  • Modify settings without disrupting other volunteer programs

Efficiency

  • Reduce setup time through template and setting inheritance

  • Streamline volunteer opportunity management

  • Minimize administrative burden with automation

Control

  • Manage settings at multiple levels for compliance

  • Ensure adherence to corporate and nonprofit volunteer policies

  • Maintain standardization across all volunteer initiatives

User Experience

  • Create consistent volunteer engagement journeys

  • Provide tailored opportunities for various audiences

  • Support multiple volunteer engagement scenarios

Goodworld’s volunteer module is designed to simplify volunteer engagement, provide meaningful opportunities for participation, and automate administrative tasks. With customizable opportunity hubs, automated communication, QR check-ins, and seamless hour tracking, organizations can efficiently mobilize volunteers and maximize social impact.

If you have questions about volunteering, schedule a support call with our success team.

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