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Settings

A guide to managing form-level configurations within campaigns for enhanced flexibility and control.

Raagini Sarkar avatar
Written by Raagini Sarkar
Updated over a month ago

The Goodworld platform empowers administrators to fine-tune form behavior within campaigns. Settings enable precise control over settings at the form level, allowing forms to either inherit campaign-level settings or maintain custom configurations.

Our updated settings introduce a flexible architecture where settings can be managed on a form-by-form basis while maintaining campaign-level consistency when desired. This enhanced structure allows for both standardized and customized approaches to form configuration, improving campaign management efficiency and donor experience.

Key Features

1. Form-Level Control

Description: Settings allow administrators to manage configurations at the individual form level while maintaining the option to inherit campaign-level settings.

Features Include:

  • Setting inheritance from campaign level

  • Form-specific customizations

  • Toggle between inherited and custom settings

  • Individual feature management

How to Set: Navigate to a Form within a campaign and click on "Edit Form" to choose between inherited or custom configurations.

2. Form Type Options

Description: Multiple form types can accommodate different giving scenarios and donor preferences.

Types Include:

  • Open Forms:

    • Display directly on campaign pages

    • Immediate donor interaction

    • Suitable for straightforward giving

  • Giving Flow Forms:

    • Multi-step process

    • Button-triggered display

    • Guided donor experience

3. Campaign Architecture

Description: Settings implement a hierarchical structure that promotes organized campaign management while maintaining flexibility.

Architecture Levels:

  • Campaigns (highest level)

  • Pages

  • Forms

How to Set: Configure settings at each level through the campaign management interface, establishing inheritance or custom settings as needed.

Use Cases

1. Workplace Giving Campaign Consistency

Scenario: Running a company-wide giving campaign across multiple departments

  • Inherit company branding and payment options

  • Customize department-specific recognition options

  • Maintain consistent reporting fields

2. Employee Match Programs

Scenario: Managing different matching ratios for various employee groups

  • Set campaign-level match parameters

  • Customize forms for different employee tiers

  • Maintain consistent payment processing

3. Special Event Fundraising

Scenario: Coordinating multiple fundraising events within a campaign

  • Inherit campaign-wide donor recognition settings

  • Customize event-specific registration fields

  • Maintain consistent payment options

4. Department-Specific Giving

Scenario: Managing different giving options across business units

  • Inherit organization-wide branding

  • Customize department-specific causes

  • Maintain consistent donor communication templates

Key Benefits

Flexibility

  • Customize forms while maintaining campaign consistency

  • Adapt to specific donor group needs

  • Modify settings without affecting other forms

Efficiency

  • Reduce setup time through setting inheritance

  • Streamline campaign management

  • Minimize administrative overhead

Control

  • Manage settings at multiple levels

  • Ensure compliance with campaign requirements

  • Maintain organizational standards

User Experience

  • Create consistent donor journeys

  • Provide tailored giving experiences

  • Support various giving scenarios

Best Practices

  1. Review inherited settings before customization

  2. Document form-specific configurations

  3. Regularly audit form settings for consistency

  4. Test donor experience across different form types

  5. Maintain clear naming conventions for forms

Smart Settings represents a significant advancement in campaign management, offering greater control and flexibility while maintaining efficiency. This feature supports diverse workplace giving scenarios while ensuring a seamless experience for both administrators and donors.


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